Outaouais - Courses and CPD - Negotiation and conflict management (in French only) - September 11 to 13, 2017
2017-09-11 – 2017-09-13
CPD credits: 21
Duration: 3 days
Date: September 11 to 13, 2017
Location: 500 Boulevard de l'hôpital, room 201, Gatineau, J8V 2P5
This course will enable you to develop strategies to manage conflict within an organization, avoid the difficulties that conflicts can create, and learn how effective management of conflict can enhance creativity and innovation. Through a negotiation exercise, you will develop a planned approach and practise successful techniques to achieve results in interpersonal relations.