Lanaudière - Courses and CPD - Negotiation and conflict management (in French only)
2017-05-17 – 2017-05-19
CPD credits: 21
Duration: 3 days
Date: May 17 to 19, 2017
Location: Hôpital Pierre-Le Gardeur, 911 montée des Pionniers, Terrebonne (Québec) J6V 2H2 (room to be determined)
This course will enable you to develop strategies to manage conflict within an organization, avoid the difficulties that conflicts can create, and learn how effective management of conflict can enhance creativity and innovation. Through a negotiation exercise, you will develop a planned approach and practise successful techniques to achieve results in interpersonal relations.