Montreal - Courses and CPD One-day Seminar - Using Psychology to Deal with Difficult Personalities
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Duration: 1 day
CPD Credits: A request for CPD accreditation will be submitted to an authorized accrediting organization.
Registration Fees: $295 + tax
(Includes: meals, snacks and instructional materials)
Date: May 13, 2016
Location: Académie CHUM, 900 rue Saint-Denis, Montréal (Québec) H2X 0A9, Pavillon R, Salle R02-606A
This seminar will provide participants with sound persuasive techniques for dealing with dysfunctional behaviour in people with difficult personalities.
By focusing on the personality types with the highest prevalence, this seminar will prepare participants to:
- Handle the unrealistic expectations of a narcissist
- Control passive resistance in a passive-aggressive individuals
- Protect themselves from a paranoid person while providing reassurance
Instructor: Gérard Ouimet, professor in the Department of Management at HEC Montréal