Quebec - Courses and CPD : negotiation and conflict management (in French only)
2016-03-10 – 2016-03-12
CPD credits: 21
Duration: 3 days
Date: March 10, 11 and 12, 2016
Location: Hôpital du Saint-Sacrement, 1050 Chemin Sainte-Foy, Québec, salle 2 de l'Audiovisuel
This course will enable you to develop strategies to manage conflict within an organization, avoid the difficulties that conflicts can create, and learn how effective management of conflict can enhance creativity and innovation. Through a negotiation exercise, you will develop a planned approach and practise successful techniques to achieve results in interpersonal relations.