Montréal - Courses and CDP : Negotiation and conflict management (in French only)
2017-02-15 – 2017-02-17
CPD credits: 21
Duration: 3 days
Date: February 15, 16 and 17, 2017
Location : Downtown Montréal (location to be determined)
This course will enable you to develop strategies to manage conflict within an organization, avoid the difficulties that conflicts can create, and learn how effective management of conflict can enhance creativity and innovation. Through a negotiation exercise, you will develop a planned approach and practise successful techniques to achieve results in interpersonal relations.