Montréal - Formation DPC : Négociation et gestion des conflits


Negotiation and conflict management (in French only)

CPD credits: 21
Duration: 3 days
Dates: April 22,23 and 24, 2015
Location: Académie CHUM - Pavillon R (900, rue St-Denis, 2nd floor, Montréal)

This course will enable you to develop strategies to manage conflict within an organization, avoid the difficulties that conflicts can create, and learn how effective management of conflict can enhance creativity and innovation. Through a negotiation exercise, you will develop a planned approach and practise successful techniques to achieve results in interpersonal relations.

To register, fill out the registration and payment form (available in French only). For further questions, contact the QMA at 1 800 363-3932 or